(336) 232-4847

Terms and Conditions

Welcome to the terms and conditions ("Terms") for NVC Vitality Club. These Terms are between you and Natural Vitality Center LLC and/or its affiliates (“NVC,” "nvc.health," or "Us") and govern our respective rights and obligations. Please note that your use of the nvc.health website and Vitality Club membership are also governed by the agreements listed and linked to below, as well as all other applicable terms, conditions, limitations, and requirements on the nvc.health website, all of which (as changed over time) are incorporated into these Terms. If you sign up for a Vitality Club membership, you accept these terms, conditions, limitations and requirements.

Membership Cancellation

You may cancel your Vitality Club membership any time by sending an email to info@nvc.health or by calling (336) 232-4847. If you cancel within 3 business days of signing up for or converting from a free trial to a paid membership, we will refund your full membership fee; provided that we may charge you (or withhold from your refund) the value of Vitality Club benefits used by you and your account during this 3-business day period. If you cancel at any other time, we will refund your full membership fee only if you and your account did not make any eligible purchases or take advantage of Vitality Club benefits since your latest Vitality Club membership charge. Vitality Club memberships redeemed through a Vitality Club gift code or promotional code are not refundable.

Shipping Benefits and Eligible Purchases

Vitality Club shipping benefits depend upon inventory availability, order deadlines, and in some cases the shipping address. They are limited to certain products sold by nvc.health on the nvc.health website. Products not eligible for Vitality Club will be designated as such on their product pages. Some special product, order, handling fees, and/or taxes may still apply to eligible purchases. If only some items in your order are eligible for Vitality Club, you will pay applicable shipping charges for the ineligible items. Changing or combining orders, or changing your shipping address, speed, or preferences might affect Vitality Club eligibility. Certain purchases may only be entitled to Standard Shipping because of their size, weight, and other shipping characteristics.

We may exclude products with special shipping characteristics at our discretion.

Other Limitations

  • We reserve the right to accept or refuse membership at our discretion.
  • We may send you email and other communications related to Vitality Club and your Vitality Club membership (regardless of any settings or preferences related to your nvc.health account).
  • You may not transfer or assign your Vitality Club membership or any Vitality Club benefits, including promotion codes for Vitality Club memberships or benefits, except as allowed in these terms.
  • Vitality Club members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using Vitality Club benefits.
  • Some Vitality Club benefits may require certain purchase thresholds, have quantity or shipping address limitations, or require members to meet specified criteria in order to access them.
  • From time to time, NVC may choose in its sole discretion to add or remove Vitality Club membership benefits.

Fees and Renewal

The membership fee for Vitality Club is stated in the Vitality Club section of our website. From time to time, we may offer different membership terms, and the fees for such membership may vary. The Vitality Club membership fee is non-refundable except as expressly set forth in these Terms. Taxes may apply on either or both of the membership fee and the reduced shipping charges for Vitality Club.

The billing terms described below will apply to your membership. If all eligible payment methods we have on file for you are declined for payment of your membership fee, you must provide us a new eligible payment method promptly or your membership will be canceled. If you provide us with a new eligible payment method and are successfully charged, your new membership period will be based on the original renewal date and not the date of the successful charge.

UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR VITALITY CLUB MEMBERSHIP WILL AUTOMATICALLY CONTINUE, AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.

Promotional Trial Memberships

We sometimes offer certain customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members may at any time choose not to continue to paid membership at the end of the trial period.

Agreement Changes

We may in our discretion change these Terms, nvc.health's Conditions of Use and Privacy Notice, or any aspect of Vitality Club membership, without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.

Termination by Us

We may terminate your Vitality Club membership at our discretion without notice. If we do so, we will give you a prorated refund based on the number of full months remaining in your membership. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Vitality Club membership, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

Limitation of Liability

IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN NVC.HEALTH'S CONDITIONS OF USE, OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THIS LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR VITALITY CLUB MEMBERSHIP.


 

Conditions of Use

Welcome to Natural Vitality Center. Natural Vitality Center, LLC and/or its affiliates (“NVC,” "nvc.health," or "Us") provide website features and other products and services to you when you visit or shop at nvc.health or use NVC products or services, (collectively, "NVC Services"). Natural Vitality Center provides the NVC Services subject to the following conditions. By using NVC Services, you agree to these conditions. Please read them carefully.

Privacy

Please review our Privacy Notice, which also governs your use of NVC Services, to understand our practices.

Electronic Communications

When you use NVC Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other NVC Services, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included in or made available through any NVC Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of NVC or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any NVC Service is the exclusive property of NVC and protected by U.S. and international copyright laws.

License and Access

Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, NVC or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the NVC Services. This license does not include any resale or commercial use of any NVC Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any NVC Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by NVC or its licensors, suppliers, publishers, rightsholders, or other content providers. No NVC Service, nor any part of any NVC Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of NVC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of NVC without express written consent. You may not use any meta tags or any other "hidden text" utilizing NVC's name or trademarks without the express written consent of NVC. You may not misuse the NVC Services. You may use the NVC Services only as permitted by law. The licenses granted by NVC terminate if you do not comply with these Conditions of Use or any Service Terms.

Your Account

You may need your own NVC account to use certain NVC Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. NVC does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the NVC Services only with involvement of a parent or guardian. NVC reserves the right to refuse service, terminate accounts, terminate your rights to use NVC Services, remove or edit content, or cancel orders in its sole discretion.

Risk of Loss

All purchases of physical items from NVC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns, Refunds, and Title

NVC does not take title to returned items until the item is delivered to us. At our discretion, a refund may be issued without requiring a return. In this situation, NVC does not take title to the refunded item.

Product Descriptions

NVC attempts to be as accurate as possible. However, NVC does not warrant that product descriptions or other content of any NVC Service is accurate, complete, reliable, current, or error-free. If a product offered by NVC itself is not as described, your sole remedy is to return it in unused condition.

Pricing

With respect to items sold by NVC, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by NVC is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We generally do not charge your credit card until after your order has entered the shipping process.

Other Businesses

Parties other than NVC operate stores, provide services or software, or sell product lines through the NVC Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from NVC. We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these businesses or individuals (including the content of their Web sites). NVC does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.   DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THE NVC SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE NVC SERVICES ARE PROVIDED BY NVC ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. NVC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE NVC SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE NVC SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE NVC SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY LAW, NVC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NVC DOES NOT WARRANT THAT THE NVC SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE NVC SERVICES, NVC'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM NVC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, NVC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY NVC SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY NVC SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

Applicable Law

By using any NVC Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of North Carolina, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and NVC.

Site Policies, Modification, and Severability

Please review our other policies posted on this site. These policies also govern your use of NVC Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Our Address

Natural Vitality Center, LLC P.O. Box 392 Spencer, NC 28159-0392   https://www.nvc.health

Use of Third Party Services

When you use the NVC Services, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile software provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

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